Walt Disney and the Grim Reaper

As a general rule, no one likes change, however in the words of the 5th century philosopher Heraclitus “The Only Thing That Is Constant Is Change”. When a company is sold, both owners and employees are inevitably faced with change. How people address change is the key to success. I like to think of is […]

When Do You Get Your Report Card?

Energy company owners are typically very good at preparing their operations to service their customers. Vehicle fleets are always a focus as they deliver the products and services being offered to customers. Customer service training, robust technology systems, purchasing/hedging and a good marketing campaign are other areas successful markets focus on. The one item most […]

“Concierge Service”, A Step Beyond Full Service

A basic full service energy marketer is defined as a Company that not only delivers fuel but provides the associated 24 hour HVAC services necessary to repair heating units in the event of a break down. There are many levels of service being provided by full service fuel marketers. Most full service providers also repair […]

Elvis, Barbie, Chihuahuas, US Marines and Warm Weather

One of my favorite card games that I play with my family is Fact or Crap. If you never played, it’s fairly simple. One person picks a card, reads it and the other players state if they think the statement is true (Fact) or false (Crap). I thought it would be helpful for this article […]

Lawyers Gone Wild

There is a classic holiday movie called A Christmas Story. The story revolves around Ralphie, a young boy who wants a Daisy Red Ryder Range Model 1938 Air Rifle BB Gun for Christmas. In one scene, Ralphie’s younger brother is dressed by his mother to go to school. The mother puts several sweaters and coats […]

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We were very pleased to have such a knowledgeable and experienced company in our corner with the team at Cetane. It was obvious that they knew the best process and how to get the ball over the goal line. Their advice throughout the process was greatly appreciated and we thoroughly enjoyed working with them.

— Steve Lombardi, Brodeur’s Oil, Moosup, CT