Verbatim Column
Early in 2020, Cetane’s Nancy Coop started a human interest column in BPN (Butane-Propane News). Modeled after the familiar “Heard on the Street” interview, Nancy sent questions to a group of propane colleagues who replied by e-mail. The monthly questions and responses were published in BPN and appear here verbatim. It’s an uncommon insight into colleagues’ honest replies to provocative questions.

What’s the most important factor you consider when hiring someone?

Everyone knows you can’t choose your family, but you can choose those valuable people who work with you and your team. My dad used to say that he had two families—the one I grew up with at home and the one he developed over many years at his bobtail-building business. I wonder how he would […]

What would you attempt if you knew you couldn’t fail?

One of my friends says her late husband lived in a world of magical thinking. That may have its own set of rewards and risks. In the world of reality, how far could we imagine ourselves stretching if the risk of failure was not on the table. It seemed that this month’s question would be […]

What is the best piece of advice you’ve received?

Did you know some of the youngest among us hold wisdom beyond their years?  The answers to this month’s question reflect sage advice learned by 14 charter members of the Young Gassers’ 30 UNDER 30 Program. They are young professionals in our industry who bring a unique perspective to their workplace and our broader propane […]

What are the gaps in your knowledge and experience?

Some of us went to school to train for our jobs. Some of us were born into the family business. And some of us landed in propane without much of a clue. I’m not one who took business courses until I needed to learn to read an income statement. The gap was wide in my […]

Where’s the first destination you have in mind when travel restrictions are lifted?

During the global pandemic and requirements to shelter-in-place/lockdown/quarantine, some of us have wondered what it will be like to roam from home, step out into the world, reconnect live and in person with those we have missed. Here’s an assortment of answers from our colleagues who are very well ready to “get out of town.” […]


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We were very pleased to have such a knowledgeable and experienced company in our corner with the team at Cetane. It was obvious that they knew the best process and how to get the ball over the goal line. Their advice throughout the process was greatly appreciated and we thoroughly enjoyed working with them.

— Steve Lombardi, Brodeur’s Oil, Moosup, CT