“Verbatim”
Early in 2020, Cetane’s Nancy Coop started a human interest column in BPN (Butane-Propane News). Modeled after the familiar “Heard on the Street” interview, Nancy sent questions to a group of propane colleagues who replied by e-mail. The monthly questions and responses were published in BPN and appear here verbatim. It’s an uncommon insight into colleagues’ honest replies to provocative questions.

What are some new habits you want to develop?

Are there optimal times to develop new habits? Certainly, at the beginning of a new year is a traditional time to set a resolution to change elements of our lives […]

What’s the best gift anyone’s ever given you? Why was it “the best”?

Certainly not a hard-hitting question for this month’s column, but it does make one stop and think. Which gifts in the form of a bauble, trinket, photo, name, adventure, or […]

What’s something about yourself or your life that might surprise others to learn?

This is the kind of question that pulls back the curtain on some of our colleagues’ more familiar lives in propane. From lifelong learning to horses and service, career switches, […]

What makes you lose track of time?

Like many of you, I’ve recently been attending webinars on the topic of rebranding propane. The first thing to understand is who our target audience is when we talk about […]

In the last year, what is the smallest change you have made that has had the biggest positive result?

I like this question because, universally, every one of us had to make some changes last year. Determining which small change, even the very smallest, made the most impact was […]


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We were very pleased to have such a knowledgeable and experienced company in our corner with the team at Cetane. It was obvious that they knew the best process and how to get the ball over the goal line. Their advice throughout the process was greatly appreciated and we thoroughly enjoyed working with them.

— Steve Lombardi, Brodeur’s Oil, Moosup, CT